1. Your theme may be preventing Optima Express from communicating with the necessary servers. Known themes that can cause this issue are the following: a. Thesis b. Canvas c. Kaboodle Wootheme (only if SEO op...Read Article
Error 101: A valid authentication key is required. Error 130: Account not activated, please contact the site administrator.
Optima Express will only register with one WordPress site at a time. If you are receiving this error then it may have been caused by re-installing the plugin or activating it on another site. To correct this, ...Read Article
To remove the Facebook apps (Property Search and/or Featured Listings), you will need to remove them from your Facebook account and the business page(s) where the apps were installed. 1. Log into the ...Read Article
If you are just setting up Optima Express, you may receive this error when viewing the IDX pages. In your WordPress Dashboard, navigate to Settings > Permalinks. Under Common Settings, select Day and name, ...Read Article
Website performance, speed, and page loading times can vary depending on many external factors such as the speed of your internet connection, and the connection between the client's host and our servers. Here ...Read Article
If you experience an error message “Sorry, We are experiencing system issues” within the IDX content on some pages, it is likely that one of the following occurred: URL Change - If you change the site URL f...Read Article
When you list your property with the MLS, the information is made available to IDX providers so that listings can be displayed on your site. If properly listed with your MLS, your listings should available on y...Read Article